The hotel offers amenities for your comfortable stay and unforgettable experiences
Great Service
“I was impressed by the staff's dedication to assist with every request, even anticipating needs like dinner reservations.” view full review
Delicious Breakfast
“The breakfast selection was abundant, and the option for gluten-free bread made it even better for my dietary needs.” view full review
Spacious Comfort
“Our triple room was impressively large and very comfortable, a great relief after the smaller quarters in Tokyo.” view full review
Luxurious Bathing
“The bathroom was immaculate, featuring a fantastic shower with excellent water pressure and lovely toiletries, including bath salts.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.2
Location
8.4
Service
8.0
Dining
8.4
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 1270 reviews
8.7
8.7/10 based on 727 reviews
#14 of 140 hotels in Shimogyo based on Tripadvisor
Raymond
United Kingdom,
February
2024
7.6/10
My stay at the hotel was a mix of great and not-so-great experiences. The rooms are spacious and offer nice views of the mountains, but they are a bit dated and below average. The service, while mostly accommodating and warm, had some hiccups like rushed housekeeping. The location is convenient for exploring Kyoto but may not be ideal for sightseeing. The dining options were delicious, but there could be waiting times during busy periods. Overall, the hotel offers value for money with its central location and tasty dining choices.
Rooms
7.0
I had a view of the mountains from my room, which was nice. However, the rooms are a bit dated and below average.
Service
7.0
The staff was kind, warm, and welcoming from the moment I arrived, but there were some small issues like forgotten hand towels in the bathroom.
Location
8.0
The hotel is within walking distance to major shopping areas and allows for easy exploration of Kyoto, though it may be a bit far from some sightseeing spots.
Dining
8.0
The dining options were delicious, but there could be a wait for a table during busy times.
Facilities
8.0
The hotel offers adequate facilities for a comfortable stay.
Charlie
United States,
December
2023
9.6/10
My stay at the hotel was truly amazing! The rooms were incredibly large, the largest I've experienced in Japan, with a separate entry, spacious bathroom with a separate shower room, and a comfortable bedroom with 2 double beds. It felt like a palace. The service was top-notch, with all staff being very friendly and accommodating. The location was absolutely perfect, close to a subway station and one of the largest shopping avenues. The dining experience was simply fantastic, with a huge and delicious selection of food. The facilities were outstanding and well-maintained. However, the dining was a bit expensive, and it would have been nice to have more English-speaking staff available.
Rooms
10.0
The rooms were like a palace, incredibly roomy, spotlessly clean, with a large bathroom and comfortable beds.
Service
9.0
The staff were all very friendly and provided excellent service.
Location
10.0
The hotel's location was absolutely perfect, close to a subway station and one of the largest shopping avenues.
Dining
10.0
The dining experience was huge and delicious, making it the best among all the hotels we stayed at in Japan.
Facilities
9.0
The facilities were excellent and well-maintained, providing everything you could need for a comfortable stay.
Jason
United States,
August
2023
8.8/10
My stay at this hotel was fantastic! The rooms were spacious, well-furnished, and impeccably clean. The staff went above and beyond to assist us throughout our stay, ensuring we had a comfortable experience. The location was excellent, with easy access to the subway and shopping areas. While the dining options were exceptional, the immediate dining choices around the hotel were limited. Overall, a great value for money stay with top-notch service and amenities.
Rooms
9.0
The rooms were large, well-furnished, and very clean. The bathroom was spacious, and the room had convenient amenities like a coffee maker and refrigerator.
Service
9.0
The staff were incredibly helpful and attentive, ensuring we had a pleasant stay. From room service to valet parking, they catered to our needs diligently.
Location
8.0
The location was a mixed blessing - quiet surroundings but limited dining options nearby. It was, however, close to a subway station and one of the largest shopping avenues, making wandering around on foot enjoyable.
Dining
9.0
The dining experience was absolutely amazing, with a variety of fresh and delicious options. The central location made it convenient for exploring shopping and business areas.
Facilities
9.0
The facilities were top-notch, offering everything from dry cleaning to housekeeping services. The hotel also had a modern and quiet ambience, perfect for a relaxing stay.
Tim
United Kingdom,
August
2023
7.4/10
The hotel offers charming and spacious rooms with plenty of amenities but lacks cleanliness. The service provided varied from excellent help to some rudeness. The location is perfect for exploring Kyoto, with easy access to major attractions. The dining experience is good, especially with access to an espresso machine. Overall, a mixed experience with some highs and lows.
Rooms
7.0
The rooms, though a little outdated, are quite nice and spacious with lots of amenities provided, including a pod machine with daily pods.
Service
6.0
The staff displayed a mix of helpfulness and rudeness, from assisting with reservations to minor acts of luxury.
Location
9.0
The hotel's location is excellent, serving as a perfect starting point to explore Kyoto's attractions and shopping areas.
Dining
8.0
The dining experience is good, especially with the convenience of room service and the espresso machine.
Facilities
7.0
The facilities provided are adequate for a comfortable stay, though some areas could use improvement.
Bob
United Kingdom,
July
2023
7.8/10
The hotel provided a mix of experiences, with comfortable and spacious rooms but lacking electrical outlets for convenience. The service was impeccable, always helpful and welcoming. The location was convenient for sightseeing but limited dining options nearby. The dining was hit or miss, with amazing options but also room for improvement. Overall, a well-rounded stay with some room for enhancements.
Rooms
8.0
My room was comfortable and spacious, offering a relaxing stay.
Service
9.0
The staff was incredibly kind, warm, and made me feel welcome from the moment I arrived.
Location
7.0
The hotel's location was convenient for sightseeing but lacked dining options in the immediate vicinity.
Dining
7.0
The dining experience was a mix of amazing options and some room for improvement.
Facilities
8.0
The facilities provided what I needed for a comfortable stay.
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